(4.5 / 5)14+ Ratings

CATEYE America Reviews

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Overall Rating

4.5

14 Reviews

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About CATEYE America

Cateyeamerica.com is the official website of CATEYE America, Inc., a subsidiary of the Japanese company CATEYE CO., LTD. The website serves as a platform for customers to explore and purchase a variety of cycling products, including cycle computers, lights, and reflectors. It also provides information about the company's history, mission, and product offerings, as well as customer support and warranty details.

Payment Options Available

Credit/Debit Cards

PayPal

Apple Pay

CATEYE America Pros & Cons

Pros of CatEye America:

High Customer Satisfaction: CatEye America has an average rating of 4.4 based on 85 reviews, with 64 customers rating them as excellent.
Reliable Products: Many customers praise the reliability of CatEye products, particularly the wired models like the Velo 9, which are known for their accuracy and durability.
Good Customer Service: There are numerous reports of excellent customer service, with quick responses to issues and effective resolution of problems.
Affordable Options: The company offers a range of affordable products, such as the CatEye AirGPS, which is an affordable and easy-to-use cycling computer with GPS.
Variety of Mounting Options: CatEye provides various mounting options, including the OF-100 bracket and OF-200 dual-sided mount, making it easier to install the devices.

Cons of CatEye America:

Wireless Model Issues: Some customers have reported issues with wireless models, such as the Padrone Plus Black, which failed to provide consistently accurate mileage and sometimes reset randomly during rides.
Limited Compatibility: The CatEye AirGPS does not support rear radars or power meters, which might be a limitation for some users.
Customer Complaints: Although rare, there have been complaints about damaged products and warranty issues, which were sometimes resolved slowly.

Overall, CatEye America is known for its reliable and easy-to-use products, particularly the wired models, and good customer service. However, there are some issues with wireless models and limited compatibility with certain accessories.

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CATEYE America Customer Reviews (14)

Max Hill

Verified Buyer

Sep 17, 2024

Alvaro Simons

Verified Buyer

Sep 16, 2024

Eve Blanc

Verified Buyer

Sep 16, 2024

Théodore Boivin

Verified Buyer

Sep 15, 2024

Richard Hine

Verified Buyer

Sep 15, 2024

Facino Angelo

Verified Buyer

Sep 15, 2024

Gerald Sharp

Verified Buyer

Sep 14, 2024

Kenneth Deleon

Verified Buyer

Sep 13, 2024

Jason Holt

Verified Buyer

Sep 12, 2024

Abbie Bryant

Verified Buyer

Sep 12, 2024

CATEYE America Customer’s Q&A

No question yet

CATEYE America Features and Benefits

Key Features and Benefits of CatEye America:

Innovative Technology:
- Cycle Computers: Advanced technology with user-friendly interfaces, including features like trip recording and sharing via a PC application and website.
- Lights and Reflectors: Utilizing Opticube™ lens technology for class-leading brightness and efficiency, with a focus on environmentally friendly, rechargeable battery-powered products.
Product Range:
- Cyclocomputers: Reliable analog wireless connections, adjustable backlights, and large displays for easy-to-read information. The Padrone Plus model includes a programmable odometer and battery indicator, along with a FlexTight™ universal bracket for easy installation.
- SYNC Wearable: Superior 360-degree visibility with one-touch convenience, customizable light modes, and a rechargeable design with a clip-on bracket for backpacks and clothing.
Customer Support:
- Robust Warranty: All products are backed by a 2-year warranty and industry-leading support.
- Customer Service: Available Monday to Friday (7am-4pm MST) for phone, email, or chat support.
Shipping and Returns:
- Free Shipping: On orders over $50, with shipping within 1 business day, excluding weekends and holidays.
- 30-Day Returns: For products like the SYNC Wearable.
Discounts for Members:
- IPMBA Members: 50% off all items on the website for International Police Mountain Bike Association (IPMBA) members.

These features and benefits highlight CatEye America's commitment to innovation, quality, and customer satisfaction.

CATEYE America Pricing

Cateye America offers various products with the following pricing details:

AMPP1100 Headlight: $79.95 (regular price $99.95) ****
ViZ Series Daytime Visible Safety Lights: Save 15% during the Holiday Sale ****
AMPP2200 Headlight: Ultra-bright with Ultra-boost, no specific price mentioned ****
Free Shipping: On orders over $30 ****
Holiday Sale: Save up to 20% on all products in cart ****

For more detailed pricing information, you can visit their On Sale or All Products collections on cateyeamerica.com.

Payment Method

CatEye America accepts various payment methods for customer convenience. These include credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. Additionally, customers can opt for interest-free installment payments through Shop Pay.

For more details, visit the Payment Methods section on the CatEye America website.

CATEYE America FAQs

How To Open A CATEYE America Account?

To open an account on cateyeamerica.com, follow these steps:

Visit the website and click on the "Account" icon located at the top right corner of the homepage.
Select "Create Account" from the dropdown menu.
Fill in the required details, including name, email address, and password.
Click on the "Create" button to complete the registration process.
A confirmation email will be sent to the provided email address. Follow the instructions in the email to verify the account.

For any issues, contact customer support through the Contact Us page on the website.

CATEYE America Alternatives

Top 10 cateyeamerica.com alternatives:

cateye.com - Full range of battery or rechargeable headlights, safety lights, and computers.
perennialcycle.com - Premier alternative transportation bike shop in Minneapolis.
readysetpedal.com - Largest selection of lightweight bikes for kids and adults.
magicshine.com - High-quality bike lights and accessories.
biketiresdirect.com - Wide range of bike tires and accessories.
competitivecyclist.com - Premium cycling gear and apparel.
rei.com - Outdoor gear, including cycling equipment.
trekbikes.com - Comprehensive selection of bikes and cycling gear.
specialized.com - High-performance bikes and cycling accessories.
jensonusa.com - Extensive range of bikes, parts, and accessories.

CATEYE America Return Policy?

CatEye America offers a 60-day return policy. Returns must be postmarked within 60 days of the purchase date. Returned items must be in new and unused condition in the original retail packaging.

Free Returns are available for all products, with options for a refund to the original payment method, an exchange for an alternative product, or credit for the value of the original item to be used against a new purchase.

Return shipping charges will be paid or reimbursed for orders over $15. Refunds are processed within 10 business days after receiving and inspecting the return.

For more details, visit the CatEye Returns Portal on their website.